Privacy Policy

Privacy Policy:

Information that we collect

  1. Full Name.
  2. Email id.
  3. Contact Number.
  4. Social Network Details.
  5. Demographic details.

Why do we collect?

  1. Keeping Customer Record
  2. To improve our products and services
  3. We may send Promotional Emails, to let you grab great offers provided.
  4. Customising the website as per your interest inclination.

Information Security: We ensure the information collected from our customers will remain secure with us and will not be shared to anyone.

Refund, Exchange and Cancellation

Exchange:

Pitara will exchange with an identical product only if the item received is faulty.

No exchange if the Wash Care/ Product Handling is not followed.

Exchange Procedure:

File for exchange within 10 days of the receipt of your product, by shooting a mail at email at exchange@urbanpitara.com with a description of the problem and images of defect. We will require 7 business days from our claim approval team to get it processed further. Courier charges will be extra in the entire process of exchange.

Refund: This Unlocking Key in INVALID. P.S   NO Refunds.

Cancellation: Cancellation is valid until the product is not dispatched to our shipping partners